Use cases
Built for how you run self-storage.
Whether you run three sites or thirty, staff a counter or run remote, StoreBay flexes to how you work.
01 / Regional & multi-site
Every site on one screen, every morning.
A founder or a small team growing a group of sites — with too much of it still done by hand.
The morning check
Occupancy, money in and arrears for every site, live on one screen — not in next month’s spreadsheet.
The chasing
Reminders, retries and late fees run themselves once a payment fails.
One change, every site
Prices, agreements and the day-to-day admin managed once, from one place — not once per site.
Illustrative example — A five-site operator — every site in one live view.
Illustration: a dashboard showing occupancy, monthly revenue, the collection rate and arrears as headline figures, then occupancy for each of five sites as a bar with its percentage, the arrears owed at each site as a money total, and six months of overall occupancy rising from 81.2 to 87.4 per cent.
02 / Remote-managed & unmanned
No one on the counter. Nothing stuck waiting for one.
Customers book, pay and sign for themselves, and payments collect while you’re elsewhere. Gate and lock systems are connected when your site is set up.
Bookings take themselves
Your website shows live availability, takes the booking and the payment, and the agreement is signed on a phone.
Payments collect themselves
Direct Debit collects each month on its own, and failed payments retry without you.
Gate control
StoreBay connects to the gate and lock system you run when your site is set up, and your overdue rule decides when a unit is overlocked.
Illustrative example — A single site, run without a counter.
Illustration: StoreBay’s notifications panel with two notices for the front desk. Today, unread: “Apply a manual padlock to a unit”, 5th Oct ’26, 08:05. Earlier: “Remove a manual padlock from a unit”, 2nd Oct ’26, 16:20. Each opens the overdue account it is about.
03 / Agency & multi-brand
Several brands, one login.
For teams that run storage for more than one operator.
Switch, don’t juggle
Move between the operators you manage from one login — no second system, no shared passwords.
Kept strictly separate
Each operator’s customers, agreements and billing live in their own account. Nothing is pooled.
The same routine everywhere
Billing, payment chasing and reports work the same way for every brand you run.
Illustrative example — An agency managing three operators from one account.
Illustration: an account switcher listing three storage operators managed from one login — Lockhaven Self Store currently active, with Storepoint and Hartley Self Store available to switch to — and a note that only the active operator's data is loaded on any request.
04 / Niche & specialist
Rooms aren’t the only thing you store.
Containers, caravans, boats, wine, business stock — set up to fit, no custom build.
Your own unit types
Containers, pitches, racks or rooms — with the sizes, prices and terms that match what you actually offer.
Agreements that fit
Shape the licence to suit each type — and bill VAT-registered business customers net + VAT, not gross.
Illustrative example — A VAT-registered business customer billed net + VAT.
Illustration: a customer part-way through an operator's checkout — unit chosen and details entered, now at the signing step with payment still to come — showing the unit and site, the monthly licence fee due today including VAT, and that the agreement is signed and payment is set up in the same flow.
Opening a first site? See self storage software for a new site. Running more than one? See multi-site self storage software.
One plan · everything included
Ready to fill more self-storage units and run every site from one place?
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