Storman alternatives for UK operators

What Storman’s own pages and terms say

1. 01

   Pricing is on request, in bands by sites and units

   We found no price list for its software on Storman’s website. We tried storman.com/pricing, which answers with an error page, and its calls to action are to get a quote or request a demonstration. Capterra UK’s listing shows a starting price in Australian dollars, which we do not print. Storman’s blog says the monthly price is based on the number of sites and units, in bands that each match a flat monthly fee, and that it does not mandate long-term contracts. Its UK terms say the fee is the one in your Quote, and that prices in the Quote exclude VAT unless it says otherwise.

2. 02

   The first term is in your Quote, then it runs month to month

   Storman’s UK terms make the first term the period your Quote states, or one month if it states none. After that the agreement continues month to month, and either side can end it at the end of the first term or of any monthly renewal term by giving at least 30 days’ written notice. An older contract may carry different terms, so read the one you signed.

3. 03

   A fee can change at a renewal, and other terms can change on 45 days’ notice

   For a recurring fee that is a set amount, Storman’s UK terms let it vary the fee for any renewal term on at least 45 days’ written notice before that term starts. To refuse the new fee you must end the agreement before that term starts, with at least 30 days’ written notice. It can change other terms on at least 45 days’ written notice unless the change is needed to comply with law or is not to your detriment. If a detrimental change takes effect during a term, you can end the agreement on the day it takes effect by telling it within 15 days. A notice from it counts as received once it is posted on its service or website, so watch the notices in Storman Cloud.

4. 04

   Invoices, interest and suspension

   Its UK terms make fees payable within 30 days of receiving an invoice, or by an earlier date if your Quote sets one, and let Storman invoice all fees in advance unless your Quote or the terms say otherwise. It can charge interest on amounts unpaid after the due date at 3% above the Bank of England base rate, or the maximum rate the law permits if that is lower, accruing daily and compounded quarterly. If you do not pay within 7 days of its notice asking for payment it can suspend the service until you have paid in full, and if you still have not paid within 14 days of that notice it can end the agreement by further written notice.

5. 05

   Your data: 30 days after the agreement ends

   Its UK terms say Storman will treat your customer content as your property, subject to the clause on what happens when the agreement ends. You in turn grant it a perpetual, worldwide and irrevocable licence to use that content to provide the service, to analyse and improve it, and for any other purpose the agreement permits, and it may use de-identified content in aggregate for analysis and marketing. Subject to any applicable laws, you can ask for read-only access to the service for 30 days from the date the agreement ends, to transfer your data, and Storman reserves the right to charge its hourly market rates for help such as extracting it in a particular format. It has no obligation to keep your data after those 30 days and can delete it, and it gives you the same 30 days to access and copy personal data before deleting it. It takes a backup once in each 24 hours.

6. 06

   Where your data may be hosted or processed

   Its terms list the United Kingdom, Australia and New Zealand, and other territories where a hosting provider has a data centre or a support centre, as places where Storman or its sub-processors may process personal data, and name Fasthosts and Amazon Web Services as hosting providers. Its privacy policy says the personal information it holds “may be hosted on a cloud service within Australia”. The terms say Storman will not send personal data to countries outside the UK and the EEA without your written consent unless the law requires it, and also that you agree it may do so to provide the service, with appropriate safeguards to the extent data protection law requires them. Its website says its data is hosted locally, without naming the place. Ask Storman in writing where your own data is held.

7. 07

   Support hours, and what sits outside them

   Its UK terms define business hours as 8:30am to 5pm London time, and support hours as the hours in its Product Support Program, subject to reasonable changes from time to time, with support in those hours carrying no additional charge. Its contact page gives email and phone support from 8:30AM to 5:00PM, Monday through Friday, while its locations page gives 8:00am to 5:00pm GMT and lists Saturday and Sunday as site-down only. Chat is reached from inside Storman Cloud, and its support portal and knowledge base are open at any time. Support it agrees to give outside support hours is charged at its time and materials rates.

8. 08

   A service credit, and which company you contract with

   Its UK terms say Storman will use reasonable endeavours to keep the service available around the clock, and may suspend it for scheduled maintenance on reasonable notice. If it cannot provide the service for more than eighteen hours on a business day, or on consecutive business days, not counting scheduled maintenance or circumstances you caused or contributed to or that are beyond its reasonable control, it will credit your next fee for the time lost. They say that credit is your exclusive financial remedy for the service being unavailable, and that it does not apply to add-ons. The terms are with Storman Software Limited and are governed by the law of England and Wales. Its website footer names Storman Software Pty Ltd, so check which company your Quote names.

9. 09

   Payments run through Storman Payment Services

   Storman’s UK site offers Direct Debit through Storman Payment Services, with one form to sign and no merchant account needed, funds cleared into your own business bank account, and the option to pass some or all of the processing fees on to your customers. It collects automatically from a customer’s bank account or card. We found no percentage rate on its payment pages. Its About page says Storman is part of the Global Payments group of companies.

10. 10

    We found nothing in its UK terms about who holds your mandates

    We found no clause in Storman’s UK terms about Direct Debit, mandates, a merchant account or Storman Payment Services, so we cannot tell from them whose creditor identifier is on your Direct Debit mandates, or on what terms they can move. Ask Storman Payment Services in writing before you plan a move.

11. 11

    Websites come from a partner

    Storman’s UK site says its website packages are powered by its partner StorNow Digital, in a Growth and an Advanced plan, and that a StorNow Embedded Page can be inserted into an existing website by your current website provider. If your website is one of these, ask whose contract covers it, and who holds your domain and its hosting.

12. 12

    A REST API; we found no public documentation

    Storman offers a REST API for connecting your website, apps and other tools to Storman Cloud. We found no API documentation, developer portal or webhooks on its UK website.

13. 13

    Offices in the UK

    And in New Zealand and Australia

1. 01

   Which Storman you run, and which company your Quote names

   Ask whether your sites run Storman Cloud, which its site says runs in a web browser with nothing to install, or older software: a UK customer story says it began on Storman One and moved across to Storman Cloud. Then check the company your Quote names against the one in its UK terms.

2. 02

   The date your first term ends, and the notice

   Find the end of your first term in your Quote. After it, ending the agreement takes at least 30 days’ written notice before the end of a term, and a fee change takes at least 45 days’ written notice from Storman. StoreBay’s pricing page, for comparison, says the monthly plan has no minimum term and ends at the end of the month you cancel, and the 12-month plan is a 12-month commitment.

3. 03

   Your last invoice, line by line

   Take your latest Storman invoice and your signed Quote. List the sites and units it bills for, each add-on, any payment-services or website line, the text message credits you top up, and the date each renews. Ask every platform to price the same list, with VAT shown separately: Storman’s Quote prices exclude VAT unless the Quote says otherwise, and adding sites or units takes an additional Quote.

4. 04

   Who holds your Direct Debits and cards

   Storman’s UK site offers Direct Debit and card payments through Storman Payment Services, and we found nothing about them in its UK terms. Ask in writing whose creditor identifier is on your mandates, whether they can move, and whether saved cards can move to a new provider.

5. 05

   Your exact gate system, and the lock-out

   Write down your gate or lock system, then check it against each platform’s list. Storman’s UK site lists named access partners, including Paxton, Nokē and PTI, and says overdue customers can be locked out and let back in once they have paid. Ask how that rule is set, and who can override it.

6. 06

   Support hours and level

   Ask what support your Quote gives, in hours and channels, and what you would have on the plan you move to. Storman’s phone and email support runs on weekdays, with weekends for a site that is down; chat sits inside Storman Cloud.

7. 07

   Where your data goes, and how it comes back

   Ask where your data is held, how it comes back when you leave and in what format. Storman’s privacy policy says the personal information it holds may be hosted in Australia, and its terms give you 30 days after the agreement ends and let it charge hourly rates for help such as extracting data in a particular format. Check VAT invoices and licence-to-occupy wording in whatever you move to.

8. 08

   Your website and domain

   If your website is a StorNow Digital site, ask whose contract covers it, where the domain is registered and whether the site moves with you. A website that is not tied to your management software is easier to keep through a move.

• StoreBay

  One plan, priced by your units. Another site or another member of staff costs nothing.

  UK presence: UK team. Primary data hosted in London.

  • If you want UK Direct Debit stated on the supplier’s own pages
  • If you want a documented API with webhooks, on every plan
  • If you want a published price, not a quote

  Compared with Storman:

  Scorecard row	StoreBay	Storman
  Published prices	StoreBayPublished	StormanQuote on request
  Bacs Direct Debit	StoreBayIncluded	StormanDirect Debit named
  API and webhooks	StoreBayIncluded	StormanREST API
  UK data hosting	StoreBayLondon	StormanHosted locally, it says
  Security certification	StoreBayNone yet	StormanPCI DSS Level 1, for Storman Payment Services

  Where Storman is stronger: it is rated 4.4 from 9 public reviews on Capterra UK, lists named access partners, offers a REST API today, says it can convert data from named systems, says it has over 30 years in self storage, and its UK site says Storman Payment Services holds PCI DSS Level 1 compliance. StoreBay has no public reviews yet and no independent security certification.

• 6Storage

  Its own access system and several currencies; its Open API is coming soon.

  UK presence: Based in St. Louis, US. Support hours are in US Central time.

  Compared with Storman:

  Scorecard row	6Storage	Storman
  Bacs Direct Debit	6StorageBacs not stated	StormanDirect Debit named
  API and webhooks	6StorageComing soon	StormanREST API
  Security certification	6StorageNone named	StormanPCI DSS Level 1, for Storman Payment Services

  StoreBay vs 6Storage →6Storage’s website

• Kinnovis

  Its own access hardware and UK Bacs Direct Debit. Quote only.

  UK presence: SSA UK Innovation Award, 2024. Company based in Austria.

  • If you want UK Direct Debit stated on the supplier’s own pages

  Compared with Storman:

  Scorecard row	Kinnovis	Storman
  Bacs Direct Debit	KinnovisUK Bacs Direct Debit	StormanDirect Debit named
  Security certification	KinnovisNone named	StormanPCI DSS Level 1, for Storman Payment Services

  StoreBay vs Kinnovis →Kinnovis’s website

• SiteLink

  US-based, with SOC 1 and PCI Level 1. Usually one licence per location.

  UK presence: Based in the US. Support for Europe runs from North Carolina.

  Compared with Storman:

  Scorecard row	SiteLink	Storman
  Reminders and late fees	SiteLinkThrough partners	StormanIncluded
  Bacs Direct Debit	SiteLinkBacs not stated	StormanDirect Debit named
  Extra sites included	SiteLinkUsually a licence each	StormanNot published

  StoreBay vs SiteLink →SiteLink’s website

• Space Manager

  At least ten access providers; 4.7 from 7 reviews on Capterra UK. Quote only.

  UK presence: UK company, started in 1992. Based in Guildford.

  • If you want UK Direct Debit stated on the supplier’s own pages

  Compared with Storman:

  Scorecard row	Space Manager	Storman
  Bacs Direct Debit	Space ManagerBacs via GoCardless	StormanDirect Debit named
  Reminders and late fees	Space ManagerLate fees and late letters	StormanIncluded
  Gate and lock control	Space ManagerAt least ten access providers	StormanSeven named partners
  Security certification	Space ManagerNone named	StormanPCI DSS Level 1, for Storman Payment Services

  StoreBay vs Space Manager →Space Manager’s website

• Stora

  Stora’s published prices to 2,000 units; gate control and API from Advanced.

  UK presence: Headquartered in Belfast, UK. With team members across the world.

  • If you want UK Direct Debit stated on the supplier’s own pages
  • If you want a published price, not a quote

  Compared with Storman:

  Scorecard row	Stora	Storman
  Bacs Direct Debit	StoraUK Direct Debit	StormanDirect Debit named
  Gate and lock control	StoraAdvanced plan and up	StormanSeven named partners
  API and webhooks	StoraAdvanced plan and up	StormanREST API
  Published prices	StoraPrice calculator	StormanQuote on request
  Reminders and late fees	StoraAutomatic reminders	StormanIncluded

  StoreBay vs Stora →Stora’s website

• Storeganise

  A price calculator, an open API on every plan and a valet module.

  UK presence: SSA UK supplier member. Incorporated in Hong Kong, per its terms.

  • If you want UK Direct Debit stated on the supplier’s own pages
  • If you want a documented API with webhooks, on every plan
  • If you want a published price, not a quote

  Compared with Storman:

  Scorecard row	Storeganise	Storman
  Bacs Direct Debit	StoreganiseBacs via your gateway	StormanDirect Debit named
  API and webhooks	StoreganiseEvery subscription	StormanREST API
  Published prices	StoreganisePrice calculator	StormanQuote on request
  Security certification	StoreganiseNone named	StormanPCI DSS Level 1, for Storman Payment Services

  StoreBay vs Storeganise →Storeganise’s website

1. 01

   Read your Quote, then the terms

   Storman’s UK terms make the first term the one your Quote states, then continue month to month, and either side can end them at the end of a term with at least 30 days’ written notice. Find the end of your first term in your Quote before you do anything else.

2. 02

   Give notice in writing, and keep proof

   Its UK terms say notices to Storman must be in writing and sent to the notice address they name. An email counts as received when it is sent, unless you get an automated message within 4 hours that it was not delivered, and post counts as received 3 business days after sending. Keep proof of how and when you sent it.

3. 03

   Line the cutover up with the end of a month

   Its UK terms make fees payable within 30 days of receiving an invoice, or by an earlier date if your Quote sets one, and let Storman invoice all fees in advance unless your Quote or the terms say otherwise. Where you can, plan the move so the last invoice you pay covers the last month you need, and remember that a fee change takes at least 45 days’ notice from it.

4. 04

   Export your data first, then settle the last invoice

   Subject to any applicable laws, its UK terms give you 30 days from the date the agreement ends to ask for read-only access to transfer your data, and let Storman charge hourly rates for help such as extracting it in a particular format. Ask in writing, before you give notice, for a full export in the format your new platform needs, settle the last invoice, because it can suspend the service when payment is overdue after its notice, and keep a copy of your records and reports.

5. 05

   Keep the records the law requires

   HMRC expects you to keep business records for VAT for at least 6 years, and a claim on a contract in England and Wales can be brought up to six years after it arises. Keep signed agreements, invoices and payment records for that long, including any held only in Storman Cloud.

6. 06

   Direct Debit: ask Storman Payment Services whose mandates they are

   Storman’s UK site offers Direct Debit through Storman Payment Services, and we found nothing in its UK terms about who holds your mandates. Ask Storman Payment Services in writing whose creditor identifier is on your mandates and whether they can move, and ask your new platform whether it can collect through them. If your mandates are with GoCardless, it says a bulk change to another provider needs both sponsor banks to authorise it, comes with a pre-filled deed to complete, and can take 3-5 weeks; another provider’s process may differ. Plan the switch so no customer is charged twice or misses a month.

7. 07

   Saved cards: ask your payments provider

   Storman’s UK site says its autopay collects automatically from a customer’s bank account or card. Ask Storman Payment Services and your new provider whether saved cards can move to a new account, and plan for any customer whose card cannot.

8. 08

   Gate codes: switch off the old access link

   Note which gate or lock system you run and where its codes are kept. Storman’s UK site says overdue customers can be locked out and let back in once they have paid. At cutover, disconnect Storman from your gate system, so only one system changes who can get in.

9. 09

   Website and booking links

   If your site is a StorNow Digital site or uses a StorNow Embedded Page, find every link that opens a booking page and redirect each to the new booking pages. Ask whose account holds your domain and its hosting before you cancel anything, and update your Google Business Profile, ads and email links.

10. 10

    Switch off the old automation

    Storman’s UK site lists automated invoicing, late letters and fees, payments, receipts and gate lock-outs, and says text message credits are topped up through its support portal. On cutover day, turn off anything the old system still sends or charges: autopay collections, late letters and fees, text messages and lock-outs. Finish with a cutover-day checklist that covers payments, access, your website and your emails.

11. 11

    Keep your own copy

    Download the reports, invoices and records you want to keep before your account closes.

Read the full switching guide →

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