Self storage glossary
Plain-English definitions of the terms UK storage operators actually use — each with a direct answer up top.
- What is self storage softwareWhat self storage software is and does — website and checkout, billing, licence agreements, access control and reporting — who needs it, and how it's priced.
- Bacs Direct Debit for self storageHow Bacs Direct Debit works for UK self storage: the collection timeline, advance notice rules, the Direct Debit Guarantee, and how it compares with cards.
- OverlockingWhat overlocking means in self storage: suspending access when an account is in arrears, how it works with padlocks and smart entry, and how to automate it.
- DunningDunning is the systematic chasing of failed or overdue payments — reminders, retries and escalation. How it works in UK self storage: cards vs Direct Debit.
- Use class B8Use Class B8 is England's "storage or distribution" planning class; self storage sits within it. What B8 covers, why change of use matters, and B8 vs B2 and E.