Integrations
Works with the tools you already use.
Payments, accounting, gate systems and text messages are all connected. Every connection is included in the one plan.
01 / By category
Payments
The rails that actually collect the licence fee. Bacs Direct Debit is the sensible default for a recurring charge — a mandate does not expire the way a card does, and it costs less per collection — while cards cover the instant first payment at move-in and customers who will not sign a mandate. What matters in an integration is not that the logo appears, but whether failures, retries and refunds are modelled properly: a Direct Debit can be reversed weeks after it looked settled, and software that treats "collected" as final will quietly misreport your arrears.
Stripe
● LiveCard payments + Connect payouts to operators.
GoCardless
● LiveBacs Direct Debit collection & mandates — the default recurring rail.
Direct Debits with GoCardless →Global Payments
● LiveCard payments through your own Global Payments merchant account.
Accounting
Storage generates a high volume of small, repeating invoices, which is exactly the shape of bookkeeping that eats an afternoon a week when it is done by hand. A real accounting integration pushes invoices, payments and credit notes across with the right dates and VAT treatment, and reconciles what actually landed in the bank — not just a CSV you import and correct. StoreBay’s is built in: two-way sync with Xero and QuickBooks.
Xero
● LiveNative two-way accounting sync.
QuickBooks
● LiveNative two-way accounting sync.
Access control
This is where storage software stops being admin and starts being operations. StoreBay follows your rule for overdue units and tells your staff which unit to padlock. We connect it to the gates and locks you run when we set up your site: a move-in gives entry, your rule suspends it, and a move-out removes it. We orchestrate rather than manufacture: the hardware stays the vendor’s, and the software layer keeps credentials tracking the agreement.
Nokē
Set up for your siteSmart-entry credentials + access events.
BearBox
Set up for your siteSmart-entry / site controllers.
PTI Cloud
Set up for your sitePTI StorLogix Cloud access control.
OpenTech
Set up for your siteOpenTech INSOMNIAC access control.
Paxton
Set up for your sitePaxton Net2, via a per-site bridge.
Messaging
Email and SMS are not a nice-to-have in UK storage — they are a compliance surface. Bacs Direct Debit needs advance notice before the first collection and whenever the amount, date or frequency changes, and, if the Consumer Contracts Regulations apply to an online booking, the customer must be given confirmation of the contract on a durable medium. Both are delivery obligations, which is why the messaging layer has to be reliable and auditable rather than best-effort.
Resend
● LiveTransactional email delivery.
Bird (MessageBird)
● LiveSMS delivery.
For your developer
If you have a tech person, an API and webhooks are included in the plan rather than reserved for a higher tier. This is the category that decides whether the other connections are a ceiling or a floor: anything we do not connect to natively becomes something they can build, and your data stays portable either way.
REST API and webhooks
● LiveAn API and webhooks, included in the plan.
02 / Something missing?
Don’t see the tool you use?
Tell us which tool you use — it helps us decide what to build next. And your tech person can use the API to build anything we don’t connect to yet; it’s included in the plan.
How connections work →Building an access or software product? Talk to us about partnering.
Everything included · UK-based support