Space Manager alternatives for UK operators

What Space Manager’s own pages and terms say

1. 01

   Pricing is on request, by units

   We found no price list for its software on Space Manager’s website: its pricing page asks you to speak with its team, and says pricing scales with the number of storage units under management, with the cost per unit typically falling as a portfolio grows. It says the number of facilities, the integrations and the reporting you need may also change the price. Payment gateway and access control integrations, API access, and onboarding and data migration support are listed as optional integrations and modules.

2. 02

   Renewal is yearly, and the price rises each time

   Space Manager’s Spaceman Cloud terms of service (headed “Space Manager Infinity”) set the first term in your order form, then renew automatically for successive one-year terms. They add an annual price increase of 6% at the start of each renewal term. If each rise applies to the previous year’s fee, a fee is about 19% higher after three renewals. Invoices are due within 30 days, and fees are non-cancellable and non-returnable. A customer on an older contract may be on other terms: read yours.

3. 03

   The notice is in your order form

   The Spaceman Cloud terms say an order form may be terminated in accordance with its own terms, and that the company that sells it may amend the terms at any time, with the latest version on its website taken to apply. Another clause says no variation of the agreement is effective unless it is in writing and signed by both parties. So the notice you owe, and which version and which rule for changes bind you, are the first things to check.

4. 04

   Basic and Premium support

   Every customer gets Basic support under its Spaceman Cloud terms: email only, 9am to 5pm UK time on weekdays, with a response within 48 hours in business hours. Premium support, which you choose on the order form, adds phone and online chat, 8am to 6pm on weekdays (UK time in its features list, local time in its service levels), and a response within 24 hours in business hours. Its website also gives a support phone number and Capterra UK lists phone and chat, so check which level your order form gives.

5. 05

   Logins are licensed

   Its Spaceman Cloud terms define a fair-usage policy by concurrent connections: more than 3 for every 100 active units. They also say the order form may limit the number of authorised users. Its help pages show a message when all licences are in use, and roles are set through security profiles.

6. 06

   API access is a module; we found no public documentation

   Space Manager says it provides API access for custom integrations, and its pricing page lists API access among its optional integrations and modules. We found no public API documentation, sandbox or developer portal on its website.

7. 07

   Spaceman Local and Spaceman Cloud

   Capterra UK lists Space Manager as deployable in the cloud or on premise, and its support form separates Spaceman Local from Spaceman Cloud. Its platform page says Spaceman Cloud runs entirely through a web browser and that its infrastructure, updates, security and backups are managed by the company that sells it, while its FAQ page says the program has to be installed on a new PC. Ask which one your sites run on.

8. 08

   Payments and contracts run through other companies’ accounts

   Space Manager creates the Direct Debit transactions after invoicing, and a member of staff sends them to GoCardless. Its news item says a GoCardless representative guides you through setting up your account, and its guide says you can log in to the GoCardless dashboard at any time. Its pages say card payments in its online shop connect the client’s Stripe account to its payment proxy, and that customers sign through a Signable account whose key you add. Stripe and Signable are your own accounts with other companies, and so yours to keep or end. For GoCardless, confirm in writing that the account holding your mandates is yours.

9. 09

   We found no hosting location; its terms limit transfers

   We found no page that says where Spaceman Cloud is hosted. The Spaceman Cloud terms say the company that sells it will process your customers’ personal data only on your instructions and will not transfer it outside the UK or EEA unless appropriate protections are in place.

10. 10

    UK company, started in 1992

    Based in Guildford

1. 01

   Which Space Manager you run

   Space Manager sells Spaceman Local and Spaceman Cloud under one name. Ask which one your sites run on, whether it is installed on your own computers, and who backs it up and who updates it.

2. 02

   The date your term ends, and the price after it

   Find the end of your current term and the fee your order form shows. Its Spaceman Cloud terms add 6% a year at each renewal, so ask whether your order form says the same before the date passes. For comparison, StoreBay’s monthly plan has no minimum term and ends at the end of the month you cancel, and its 12-month plan is a 12-month commitment.

3. 03

   The price at your size and at double it

   Space Manager prices on request, so get a written quote for your units today and for twice that, with every payment, access control, API and onboarding module in it, and with VAT shown separately: its Spaceman Cloud terms say fees exclude VAT.

4. 04

   Who is logged in at once

   Count the people who need a login at the same moment, not only in total. Space Manager’s Spaceman Cloud terms set a fair-usage policy by concurrent connections, more than 3 for every 100 active units, and a new platform may price staff differently.

5. 05

   Whose accounts hold your payments and contracts

   Ask whose GoCardless, Stripe and Signable accounts your payments and signed contracts sit in, and whether you can keep them. A platform that asks you to open its own accounts changes who holds your mandates and your contracts.

6. 06

   Your exact gate system, and the lock-out

   Name your gate or lock system and check it on each platform’s list. Then ask whether a late payer is locked out automatically: Space Manager’s pages name providers and describe a “Remove Overlock” prompt when payments are reconciled; we found no page that says a late payer is locked out automatically.

7. 07

   Support hours and level

   Ask what support your order form gives, in hours and in channels, and what you would have on the plan you move to. Weekday office hours suit some operators and not others.

8. 08

   Hosting, data and exit terms

   Ask where your data is hosted, how it comes back when you leave and in what format, and check VAT invoices and licence-to-occupy wording. Then read the notice and data-return terms before you sign.

• StoreBay

  One plan, priced by your units. Another site or another member of staff costs nothing.

  UK presence: UK team. Primary data hosted in London.

  • If you want late fees and reminders to run on their own
  • If you want a published price, not a quote

  Compared with Space Manager:

  Scorecard row	StoreBay	Space Manager
  Published prices	StoreBayPublished	Space ManagerQuote on request
  UK data hosting	StoreBayLondon	Space ManagerUK hosting not stated
  Custom roles, unlimited staff	StoreBayIncluded	Space ManagerSecurity profiles; licensed logins
  API and webhooks	StoreBayIncluded	Space ManagerAPI access, as a module
  Reminders and late fees	StoreBayIncluded	Space ManagerLate fees and late letters

  Where Space Manager is stronger: it is rated 4.7 from 7 public reviews on Capterra UK, lists at least ten supported access providers, says it has more than 30 years’ experience, lists dynamic pricing and e-invoicing, and says it has built-in double-entry accounting. StoreBay has no public reviews yet.

• 6Storage

  Its own access system and several currencies; its Open API is coming soon.

  UK presence: Based in St. Louis, US. Support hours are in US Central time.

  • If you want late fees and reminders to run on their own

  Compared with Space Manager:

  Scorecard row	6Storage	Space Manager
  Gate and lock control	6StorageOwn system plus partners	Space ManagerAt least ten access providers
  API and webhooks	6StorageComing soon	Space ManagerAPI access, as a module
  Bacs Direct Debit	6StorageBacs not stated	Space ManagerBacs via GoCardless
  Reminders and late fees	6StorageAutomatic reminders, late fees	Space ManagerLate fees and late letters

  StoreBay vs 6Storage →6Storage’s website

• Kinnovis

  Its own access hardware and UK Bacs Direct Debit. Quote only.

  UK presence: SSA UK Innovation Award, 2024. Company based in Austria.

  • If you want late fees and reminders to run on their own

  Compared with Space Manager:

  Scorecard row	Kinnovis	Space Manager
  Gate and lock control	KinnovisOwn system plus partners	Space ManagerAt least ten access providers
  Reminders and late fees	KinnovisIncluded	Space ManagerLate fees and late letters

  StoreBay vs Kinnovis →Kinnovis’s website

• SiteLink

  US-based, with SOC 1 and PCI Level 1. Usually one licence per location.

  UK presence: Based in the US. Support for Europe runs from North Carolina.

  • If you need a supplier whose own pages state a security certification

  Compared with Space Manager:

  Scorecard row	SiteLink	Space Manager
  Gate and lock control	SiteLinkOwn product plus partners	Space ManagerAt least ten access providers
  Bacs Direct Debit	SiteLinkBacs not stated	Space ManagerBacs via GoCardless
  Security certification	SiteLinkSOC 1, PCI Level 1	Space ManagerNone named

  StoreBay vs SiteLink →SiteLink’s website

• Stora

  Stora’s published prices to 2,000 units; gate control and API from Advanced.

  UK presence: Headquartered in Belfast, UK. With team members across the world.

  • If you want a published price, not a quote
  • If you need a supplier whose own pages state a security certification

  Compared with Space Manager:

  Scorecard row	Stora	Space Manager
  Gate and lock control	StoraAdvanced plan and up	Space ManagerAt least ten access providers
  API and webhooks	StoraAdvanced plan and up	Space ManagerAPI access, as a module
  Published prices	StoraPrice calculator	Space ManagerQuote on request
  Custom roles, unlimited staff	StoraPremium plan only	Space ManagerSecurity profiles; licensed logins
  Security certification	StoraISO/IEC 27001 certified	Space ManagerNone named

  StoreBay vs Stora →Stora’s website

• Storeganise

  A price calculator, an open API on every plan and a valet module.

  UK presence: SSA UK supplier member. Incorporated in Hong Kong, per its terms.

  • If you want late fees and reminders to run on their own
  • If you want a published price, not a quote

  Compared with Space Manager:

  Scorecard row	Storeganise	Space Manager
  Gate and lock control	StoreganisePartner integrations	Space ManagerAt least ten access providers
  API and webhooks	StoreganiseEvery subscription	Space ManagerAPI access, as a module
  Reminders and late fees	StoreganiseAutomatic reminders, late fees	Space ManagerLate fees and late letters
  Published prices	StoreganisePrice calculator	Space ManagerQuote on request
  Extra sites included	StoreganiseIncluded up to 200 units	Space ManagerNot published

  StoreBay vs Storeganise →Storeganise’s website

• Storman

  Over 30 years’ experience, seven named access partners and a REST API. Quote only.

  UK presence: Offices in the UK. And in New Zealand and Australia.

  • If you want late fees and reminders to run on their own
  • If you need a supplier whose own pages state a security certification

  Compared with Space Manager:

  Scorecard row	Storman	Space Manager
  Gate and lock control	StormanSeven named partners	Space ManagerAt least ten access providers
  Reminders and late fees	StormanIncluded	Space ManagerLate fees and late letters
  Bacs Direct Debit	StormanDirect Debit named	Space ManagerBacs via GoCardless
  UK data hosting	StormanHosted locally, it says	Space ManagerUK hosting not stated
  Security certification	StormanPCI DSS Level 1	Space ManagerNone named

  StoreBay vs Storman →Storman’s website

1. 01

   Read your order form, then the terms

   Space Manager’s Spaceman Cloud terms renew automatically for successive one-year terms after the first term your order form sets, and say an order form may be ended in accordance with its own terms. Find the date your term ends and the notice your order form asks for before you do anything else.

2. 02

   Line the cutover up with the end of a term

   Its Spaceman Cloud terms make fees non-cancellable and non-returnable, and add 6% at each renewal. Where you can, plan the move so the last invoice you pay covers the last month you need.

3. 03

   Take your data out first, and pay the last invoice

   Its Spaceman Cloud terms let it suspend your access to the services while an invoice is unpaid after its 30-day due date, and we found nothing in them about returning or exporting your data when the agreement ends. Settle the last invoice, ask in writing how your data comes back, in what format and by when, and keep a full copy of your records and reports before you give notice.

4. 04

   Keep what the law asks you to keep

   HMRC expects VAT records for at least six years, and in England and Wales a claim on a contract can be brought up to six years after it arises. Keep signed agreements, invoices and payment records for that long.

5. 05

   Direct Debit: whose account holds the mandates

   Space Manager creates the Direct Debit transactions after invoicing and your staff send them, and its news item says a GoCardless representative guides you through setting up your account and that GoCardless makes a unique API key for each integration through an OAuth process. Ask Space Manager and GoCardless to confirm that the account holding your mandates is yours, and ask your new platform whether it can collect through it. If the mandates have to move to another provider, GoCardless says a bulk change away needs both sponsor banks to authorise it, comes with a pre-filled deed to complete, and can take 3-5 weeks. Plan it so no one pays twice or misses a month.

6. 06

   Saved cards: ask Stripe

   Space Manager says that when a customer makes their first contract payment in Spaceman Shop, their card details are stored in Stripe, with a token saved in its own software as the contract payment method. Ask Stripe and your new provider whether saved cards can move to a new account, and plan for any customer whose card cannot.

7. 07

   Signed contracts: keep your Signable account

   Space Manager says you add the live API key from your own Signable account and that customers sign through it after paying. Download the signed contracts and keep that subscription until you have them all.

8. 08

   Gate codes: switch off the old access process

   List your gate or lock system and where its codes live. Space Manager’s integrations page says it keeps facility access and occupier status in sync, and its online shop can grant access when a booking completes, a setting that is off by default. At cutover, disconnect the old system from your gate system, so only one system changes who can get in.

9. 09

   Website and booking links

   Find every link on your website that opens its online shop, including links that take a customer straight to one location, and redirect each to the new booking pages. Update your Google Business Profile, ads and email links.

10. 10

    Switch off the old automation

    On cutover day, turn off anything the old system still sends or charges, including payment files and any text messages. Then work through your cutover-day list: payments, access, website, emails.

11. 11

    Keep your own copy

    Download the reports, invoices and records you want to keep before your account closes.

Read the full switching guide →

Product names are trade marks of their owners, used here to identify them. StoreBay is not affiliated with any of them. Spotted something out of date? Tell us.