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Features

Everything you run, in one open platform.

Your self-storage website and checkout, the day-to-day office work, billing and payment chasing, gates and entry, live numbers for every site — with signing and connections built in. The whole picture, one login.

01 / Sell

Turn browsers into move-ins.

Your storefront is the shop window. It shows what is actually free, takes the payment and gets the agreement signed — at 2am, without you.

Illustration: an operator's storefront mid-checkout, showing three unit sizes with book, reserve and quote actions, an order summary with the licence fee and protection waiver, and a progress rail through unit, details, signing and payment.

Illustrative example — sample sites and figures, not live data.
  • Composable storefront

    Build any page with a section-based composer, no developer needed — or drop booking and availability widgets into a site you already have.

  • Three sales modes

    Book online, reserve, or capture a quote — matched to each unit type.

  • Mobile-first checkout

    Select unit, add-ons, protection, sign and pay in one flow customers finish.

How the storefront works

02 / Manage

Run every site from one place.

Every unit at every site on one screen, colour-coded by what it is doing right now — no spreadsheet, no driving over to check.

Illustration: the unit map for one site, showing two blocks of units colour-coded as occupied, available, reserved, in maintenance or overlocked, a switcher for the operator's five sites, and this week's agreements.

Illustrative example — sample sites and figures, not live data.
  • Facility maps & units

    Visual, colour-by-status maps of every site — down to the individual unit.

  • Subscriptions

    A full register of every agreement, with transfer, move-out and waitlist flows.

  • CRM built in

    Contacts, deals pipeline and tasks — no separate CRM subscription needed.

03 / Get paid

Billing that doesn't drop the ball.

Invoices go out, Direct Debits get collected, and late payers get chased politely and persistently — on a schedule you set once.

  • Bacs Direct Debit default

    Monthly payments collected automatically by Direct Debit — lower cost than card payments, and honest about how long collection takes.

  • Automated collections

    Reminders, retries and late fees run themselves the moment a payment fails. Automated overlock is on our roadmap.

  • Accounting sync◐ Coming soon

    Two-way sync to Xero and QuickBooks — built and in final testing.

How billing and collections work

Illustration: a monthly licence-fee invoice showing the fee, protection waiver and VAT, stamped paid; and the Bacs Direct Debit collection timeline from issue to collection, with the reminder and late-fee steps that run if a payment fails.

Illustrative example — sample figures, not live data.

04 / Secure

One access layer for every gate.

One console for every lock brand you run, so gate access follows the balance instead of a spreadsheet. The engine underneath is built; the vendor connections are what comes next.

Illustration of planned functionality: five access-control partner adapters — Nokē, BearBox, PTI Cloud, OpenTech and Paxton via a site bridge — feeding into one normalised event timeline, and the planned sequence where an overdue payment triggers an overlock and payment received restores access.

Illustrative. The engine underneath is built; the vendor connections are on our roadmap.
  • Multi-vendor access◐ Coming soon

    Nokē, BearBox, PTI Cloud, OpenTech and Paxton from one console.

  • Auto-overlock & restore◐ Coming soon

    Credentials will follow the balance — automatically, both ways.

  • One unified timeline◐ Coming soon

    Every gate event across every provider, normalised into one feed.

What gates & entry will do

05 / Understand

Live analytics, not overnight batches.

Occupancy, revenue and arrears across every site, updating as it happens. Nine reports are ready to run, and every one of them exports.

Illustration: the analytics hub, showing a portfolio rollup of sites, occupancy, monthly revenue and arrears, a catalogue of nine ready-made reports with access exceptions marked as roadmap, and export options for CSV and the operator's own tools.

Illustrative example — sample sites and figures, not live data.
  • Every site at a glance

    Occupancy, revenue and collection rate across every site, updating live.

  • Nine ready-made reports

    Occupancy, revenue, delinquency, tax/VAT and more — ready to run the day you start.

  • Export anywhere

    Every report as CSV, or straight into your own tools — no lock-in, no waiting on us.

See the reporting in detail

06 / Build & sign

Signing that sticks — and your data stays yours.

Agreements signed on a phone in minutes, records that hold up afterwards — and every change flowing straight to the other software you run.

  • Native e-sign

    Legally-binding e-signatures that can't be altered after signing, with a complete tamper-proof history.

  • Updates reach your other tools

    Real-time updates sent to your other software the moment something changes — retried automatically, never silently dropped.

  • Yours to export, always

    Export everything any time — and if you have a tech person, the open API is included as standard.

How e-sign and connections work

Illustration: updates flowing to the operator's other software — an agreement signed, a payment that failed once and was retried automatically, the retried payment collected, a unit vacated; and a signed agreement's certificate showing who signed, when, a tamper-evident record, and the viewed, signed and sealed steps.

Illustrative example — sample figures, not live data.

07 / Trust

Dependable by design.

The boring guarantees underneath: where your data lives, what we never touch, and how you get it all back.

Illustration: card details passing from the customer's browser straight to Stripe or GoCardless, with StoreBay shown outside that path entirely; an append-only event log where each entry is linked to the previous one by a hash; and panels showing data hosted in London with a published sub-processor list, and full export available at any time.

Illustrative. Card details go straight to Stripe or GoCardless — never through StoreBay.
  • UK data residency

    Hosted in London, UK GDPR throughout.

  • No card data touches our systems

    Payments run through Stripe and GoCardless directly (PCI SAQ-A compliant) — we never see or store a full card number.

  • No lock-in

    Export everything, any time.

Read the security and trust detail

One login · everything included

Ready to fill more self-storage units and run every site from one place?

No obligation · UK-based support · migrations handled for you.