01 / Features
Everything an operator runs, in one open platform.
Storefront and checkout, a customer portal, backoffice facility management, in-house billing and collections, access orchestration, live analytics, native e-sign, and an open API — the full landscape, so you can judge parity-plus-differentiation at a glance.
02 / Sell
Turn browsers into move-ins.
Your storefront is the shop window. It shows what is actually free, takes the payment and gets the agreement signed — at 2am, without you.
Illustration: an operator's storefront mid-checkout, showing three unit sizes with book, reserve and quote actions, an order summary with the licence fee and protection waiver, and a progress rail through unit, details, signing and payment.
Composable storefront
Build any page with a section-based composer — no developer required.
Three sales modes
Book online, reserve, or capture a quote — matched to each unit type.
Mobile-first checkout
Select unit, add-ons, protection, sign and pay in one flow customers finish.
Embeddable widgets
Availability, booking and calculator widgets for operators who keep their own site.
03 / Manage
Run every site from one place.
Every unit at every site on one screen, colour-coded by what it is doing right now — no spreadsheet, no driving over to check.
Illustration: the unit map for one site, showing two blocks of units colour-coded as occupied, available, reserved, in maintenance or overlocked, a switcher for the operator's five sites, and panels for this week's agreements and the sales pipeline.
Facility maps & units
Visual, colour-by-status maps of every site — down to the individual unit.
Subscriptions
A full register of every agreement, with transfer, move-out and waitlist flows.
CRM built in
Contacts, deals pipeline and tasks — no separate CRM subscription needed.
04 / Get paid
Billing that doesn't drop the ball.
Invoices go out, Direct Debits get collected, and late payers get chased politely and persistently — on a schedule you set once.
Bacs Direct Debit default
SCA-free, lower-cost recurring collection — honest about timing.
Automated collections
Dunning ladders and late fees, wired to real payment events. Automated overlock is on our roadmap.
Accounting sync◐ Coming soon
Two-way sync to Xero and QuickBooks — built and in final testing.
Illustration: a monthly licence-fee invoice showing the fee, protection waiver and VAT, stamped paid; the Bacs Direct Debit collection timeline from issue to collection; the reminder and late-fee ladder that runs if a payment fails; and accounting sync to Xero and QuickBooks marked as roadmap.
05 / Secure
One access layer for every gate.
One console for every lock brand you run, so credentials follow the balance instead of a spreadsheet. The orchestration engine is built; the vendor connections are what comes next.
Illustration of planned functionality: five access-control partner adapters — Nokē, BearBox, PTI Cloud, OpenTech and Paxton via a site bridge — feeding into one normalised event timeline, and the planned sequence where an overdue payment triggers an overlock and payment received restores access.
Multi-vendor access◐ Coming soon
Nokē, BearBox, PTI Cloud, OpenTech and Paxton from one console.
Auto-overlock & restore◐ Coming soon
Credentials will follow the balance — automatically, both ways.
One unified timeline◐ Coming soon
Every gate event across every provider, normalised into one feed.
06 / Understand
Live analytics, not overnight batches.
Occupancy, revenue and arrears across every site, updating as it happens. Nine reports are ready to run, and every one of them exports.
Illustration: the analytics hub, showing a portfolio rollup of sites, occupancy, monthly revenue and arrears, a catalogue of nine ready-made reports with access exceptions marked as roadmap, and export options for CSV and the public API.
Portfolio rollup
Occupancy, revenue and collection rate across every site, updating live.
Governed report catalogue
Nine ready-made reports covering occupancy, revenue, delinquency, tax/VAT and more.
Export anywhere
Every report as CSV or over the public API — no lock-in, no waiting on us.
07 / Build & sign
An open API and native e-sign.
Your data and your integrations, on an API that comes with the plan rather than as an add-on — and signing that holds up afterwards.
Public REST API
Included in every plan — no premium tier to unlock it.
Reliable webhooks
Real-time updates sent to your other software the moment something changes — retried automatically, never silently dropped.
Native e-sign
Legally-binding e-signatures that can't be altered after signing, with a complete tamper-proof history.
Illustration: a webhook delivery log showing four successful deliveries, one failure and its automatic retry succeeding; and a signed agreement certificate showing who signed, when, the document hash, the previous event's hash, and the view, sign and seal events.
08 / Trust
Dependable by design.
The boring guarantees underneath: where your data lives, what we never touch, and how you get it all back.
Illustration: card details passing from the customer's browser straight to Stripe or GoCardless, with StoreBay shown outside that path entirely; an append-only event log where each entry is linked to the previous one by a hash; and panels showing data hosted in London with a published sub-processor list, and full export available at any time.
UK data residency
Hosted in London, UK GDPR throughout.
No card data touches our systems
Payments run through Stripe and GoCardless directly (PCI SAQ-A compliant) — we never see or store a full card number.
No lock-in
Export everything, any time.
Eight modules · one login
Ready to fill more units and run every site from one place?
No obligation · UK-based support · migrations handled for you.